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System Activities Report

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  1. Overview
    1. System Activities Report Filter Options
  2. Previewing the System Activities Report
  3. Sample Report
  4. Document Revision History

Overview

The System Activities report displays a summary of all commands and actions that have been performed on each agent enabled computer, as well as other pertinent agent details such as uptime, the date the agent was added to LabTech, etc.

This report can be run for all clients or by client, location, computer type, computer or group. Additional filters are available to run the report based on specific criteria.

The purpose of this document is to show you how to use the report specific filters and how to understand the data provided by the report. A sample page of the report is included at the end of this document with each section explained separately.


Note NOTE: If you are running the report and you do not have full access to all clients (clients, computers and locations) the report will only show information for what you have permission to access.

System Activities Report Filter Options

Filters allow you to run reports based on specific criteria. The filters are separated into two sections. On the left, there are the basic filters to limit the report by client, location, computer type, computer or group. On the right, there are report specific filters that will further narrow your report results (e.g., contact, domain, etc.). Refer to the following table for information on how to use these filters.

Table 1: System Activities Report Filter Descriptions

Filter Description

Last Contact Date

Filters results based on the last date the agent machine contacted the LabTech server. To filter on last contact date, select the checkbox to the left of the field and enter the 'From' and 'To' dates.

Contact

Filters based on the name of the contact for the agent machine (e.g. John Smith (City, State)). Commas are not recognized in the filters, you must use wildcards. The contact can be set on the Welcome tab of the Computer Management screen. Enter a contact's name and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards ('?' for a single character or '*' for multiple characters) can also be used in this field.

Domain

Filters based on the domain of the agent machine (e.g. WORKGROUP). Enter a domain name and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards ('?' for a single character or '*' for multiple characters) can also be used in this field.

OS

Filters based on the operating system of the agent machine (e.g. Windows 7 Enterprise). Enter operating system name and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards ('?' for a single character or '*' for multiple characters) can also be used in this field.

Asset Tag

Filters based on the asset tag of the agent machine, which is set up on the Computer Management screen. Enter the asset tag and select a comparison from the drop-down to return results. The available options are: Like, Equals, In, Not Like, Not Equal and Not In. Wildcards ('?' for a single character or '*' for multiple characters) can also be used in this field.

Date Added to

Filters results based on the date that the agent machine was added to LabTech. To filter on date added to LabTech, select the checkbox to the left of the field and enter the 'From' and 'To' dates.

Asset Date

Filters results based on the asset date that is set on the Computer Management screen. The asset date defaults to the date that the asset was added to LabTech; however, this date can be manually altered. To filter on the asset date, select the checkbox to the left of the field and enter the 'From' and 'To' dates.


Tip TIP: For a multiple select search, click on the MultiSelectSearchIcon.SystemActivities icon (if available) and then click on the Find button to list the available options. Select the desired option and use the arrow buttons to slide the option to the right, indicating you want to filter the data based on this selection. Click OK when done. If a multiple select search icon is not available, you can also create a multiple select search by using the following pattern: 'First Search','Second Search', etc. Each search must be enclosed in a single quote separated by a comma (no spaces).


Tip TIP: Wildcards can be used for several of the filters. Use '?' for a single character wildcard. Use '*' for multiple wildcards.

Previewing the System Activities Report

The System Activities report can be scheduled to run at specific times or it can be run manually. To run the report manually, right-click on the client, location or group from the navigation tree and select View Report > LabTech Reports > System Activities. However, it is recommended that all reports be scheduled by using the Report Manager. For step-by-step instructions on scheduling reports, refer to the Scheduling/Printing Reports documentation.

To preview the System Activities report:

  1. From the Control Center, select Tools > Reporting > Report Manager.
  2. Expand LabTech Reports on the navigation tree and then select System_Activities.
    Figure 1: System Activities Report Setup
    Fig01 16C.2012SP1.SystemActivities
  3. Select the Client, Location, Computer Type, Computer or Group from the drop-downs. For all clients, leave all of these fields at the default setting of 'Not Specified'.
  4. Add any desired additional filters from the right-column to filter your results even further. Refer to the System Activities Report Filter Options section for more information.
  5. Click on the Print Preview button to preview the report. If you wish to print without previewing the report, click on the Print button. To email the report as a PDF attachment, click the Email Report button and complete the email form, as necessary. Otherwise, to schedule the report to run for a later or recurring date and time, click on the Schedule button.

Sample Report

The System Activities report displays a summary of all commands and actions that have been performed on each agent enabled computer, as well as other pertinent agent details such as uptime, the date the agent was added to LabTech, etc.

This report can be grouped, filtered, and sorted using the controls in the Report Manager.

Figure 2: System Activities Sample Report
Fig02 16C.2012SP1.SystemActivities

Figure 3: Report Legend
Fig03 16C.2012SP1.SystemActivities


Note NOTE: Each section of the above report has been extracted (indicated by the letters to the left of the report) to provide a clearer view of the information. These extracted sections are shown below.

Figure 4: Section A—Report Header
Fig04 16C.2012SP1.SystemActivities

The Report Header (section A) will display the client name, report title, your company logo and the date the report was printed.

Figure 5: Section B—Computer Information
Fig05 16C.2012SP1.SystemActivities

The Computer Information section (section B) displays information about the selected agent machine, including the operating system, contact, asset tag, username, domain, date and time the agent last communicated with the LabTech server, uptime and uptime reliability.

Figure 6: Section C—System Activities
Fig06 16C.2012SP1.SystemActivities

The System Activities section (section C) displays the number of remote sessions, tunneled sessions, files transferred and executables and commands that ran.

Figure 7: Section D—Commands Executed
Fig07 16C.2012SP1.SystemActivities

The Commands Executed section (section D) displays the number of commands that have been executed by type, by date (e.g., remote sessions, tunneled sessions, etc.).

Figure 8: Section E—Report Footer
Fig08 16C.2012SP1.SystemActivities

The Report Footer (section E) contains the page number, client name, title and the date and time the report ran.

Figure 9: Section F— Report Legend
Fig09 16C.2012SP1.SystemActivities

The Report Legend (section F) will appear on the last page of the report. If you used any filters when creating the report, these will display in the Current Parameters section.

Document Revision History

Date Notes
07/17/2012 New Document

09/18/2012

Updated for 2012 SP1-updated images and filters.

Bonnie Whitmire Approved


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